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6 lockdown survival lessons from a hostage and crisis negotiator

6 lockdown survival lessons from a Hostage and Crisis Negotiator

Philip Williams is a member of our hostage negotiator cell and a Practitioner, Trainer and Coach for the Centre for.. Read more

COVID-19Negotiation Skills
Richard Mullender and Stephanie Wiseman listening

How to tell if someone is really listening by knowing ‘The Listening Position’

It’s pretty easy to tell if someone is bored and has totally zoned out when you’re talking. They don’t make.. Read more

Listening SkillsNegotiation Skills
Attendee by a window

How to beat coronavirus blues in employees working from home

There’s a reason Italian balcony singing went viral. We’re social animals and it’s social interaction that boosts our mood, sparks.. Read more

COVID-19Virtual WorkshopsWFH