Our Training Options
We’re all taught to talk. Very few of us are taught to listen. And yet all effective communication starts with listening. Packed with fascinating exercises to help embed new skills, our training redresses the balance.
Option 1
“I want to train my team in listening and negotiation skills”
Give your team The Listening Advantage with a corporate-fit course
Eight hours - flexible delivery to suit your team
Max delegates = 14
Learn MoreOption 2
“I’m self-funding, what's the best training for me?”
Give yourself The Listening Advantage on our Open Course
Two-hour weekly online sessions for four weeks
Learn MoreOur Keynotes
Looking for a memorable speaker who’ll entertain, challenge, and teach? Someone who will enliven and engage even the most challenging audience? We have both the man, and the woman.
Book them separately, or as an amazing double act.
Listen like a hostage negotiator from Scotland Yard
With your host Richard Mullender
Don’t leave success in negotiation to chance. Richard will show your audience how to pick up unintentional insights. Insights we all give away, all the time.
Book RichardPitch like a hostage negotiator from Ad Land
With your host Katie Bleach
Fuse hostage negotiation insights with advertising industry know-how and what do you give your team? The power to craft the ultimate pitch.
Book KatieListen, Understand, Influence
What makes our courses different?
They're informed by the experience of British and US Government hostage negotiators. Expect 99% practical application, 1% theory.
Meet our negotiatorsWhat’s our training style?
Lots of practical exercises and role-play. Expect to be entertained, challenged and surprised.
See clients who’ve enjoyed itWhat do we expect from you?
The skills we teach give you access to a person’s mindset without their knowledge. This puts you in a privileged position to influence their actions.
Learn more
“This training is profoundly practical and popular. People are really keen to attend and are able to use the tools successfully the next day.”More from our clients