Our Clients

Here’s a snapshot of some of the clients we’ve worked with.

Testimonials     Sector by Sector
Cushman and wakefield logo
FBI logo
BAE systems logo
Hg capital logo
KPMG logo
IGD logo
PwC logo
University of Cambridge logo
NSPCC logo
Aviva logo
UBS logo
Novartis logo
LinkedIn logo
House of commons logo
JDX logo
UN logo
ASOS logo
Hg capital logo
“This training is profoundly practical and popular. People are really keen to attend and are able to use the tools successfully the next day.”
Lou Baran, Chief People Officer, H G Capital
Georgeson logo
“This stuff is dynamite. It’s stunning how well it works.”
Cas Sydorowitz, Head of Global Activism, Georgeson
UBS logo
“These skills have had a lasting impact on me. I’ve never forgotten them and use them all the time. Listening differently has given me a distinct advantage.”
Mike Dargan, Group Chief Information Officer, UBS
NSPCC logo
“You trained Claire yesterday and today she used the skills with a prospective donor. The result? £45,000! That’s a lot of children helped!”
Alison Pemberton, Head of Major Giving, NSPCC
BT logo
“Outstanding. Really thought-provoking and motivating. You made us think completely differently. I was left with 160 very happy guests.”
Claire Harris, Director of Field Sales, BT
BC partners logo
“The hostage scenario was the highlight of a phenomenally memorable day.”
Jane Bowring, Professional Development Director, BC Partners

Sector by Sector

Creative and Communication

  • BBC Studios
  • BT
  • LinkedIn
  • News UK
  • Sky UK
  • Warner Music UK


  • University of Cambridge
  • Henley Business School
  • Alan Turing Institute
  • University of St.Gallen
  • University College London

Fund raising and not for profit

  • Cancer Research UK
  • Mind
  • Parkinson’s UK
  • Wellcome Trust
  • World Food Programme

Food, Drink and Events

  • Association of Event Organisers
  • Forgather
  • Richmond Events
  • GCA Events
  • IGD
  • Informa
  • Just Eat

Financial Services and Fintech

  • Aviva
  • Bank of America
  • Bank of England
  • Hg Capital
  • Legal & General
  • Invesco
  • J.P. Morgan Institutional Asset Management
  • Ontario Teachers’ Pension Plan
  • PwC

Health and Pharmaceuticals

  • B. Braun Medical
  • Celgene
  • European Pharmaceutical Market Research Association
  • Nitro Digital
  • Novartis AG
  • Wellcome Trust


  • Teradata
  • Cisco Systems
  • Facebook UK
  • Hexagon
  • IBM
  • Qlik
  • LinkedIn
  • Nitro Digital
  • SAS

Leisure, Sport and Travel

  • England and Wales Cricket Board
  • English Institute of Sport
  • Enterprise Inns plc
  • Hilton Worldwide
  • Sixt Rent a Car

Public Services

  • Department for International Trade
  • Health Education England
  • House of Commons
  • National Crime Agency
  • United States Office of Special Counsel

Professional Services and Consultancy

  • Collas Crill
  • Deloitte
  • LexisNexis
  • Capgemini UK
  • Hays plc
  • JDX Consulting
  • KPMG
  • Mishcon de Reya
  • Norton Rose Fulbright


  • ASOS
  • John Lewis Partnership
  • Specsavers
  • Waitrose
  • Wolverine Worldwide

Construction and Property Services

  • CALA Homes
  • Cushman and Wakefield
  • Foxtons
  • Gerald Eve
  • Laing O’Rouke
  • The Property Academy
  • Robertson
  • Skanska UK

Science and Engineering

  • BAE Systems
  • Constain
  • Esso
  • Rentokil Initial
  • Westinghouse Electric Company
Profile of Philip Williams
Learn about our hostage negotiator trainers

Meet David Douglas

Investigation Head – Princess Diana death conspiracy theories

Click below to find out more about David and the hostage negotiators who run our courses.

Meet the Institute trainers