Our Clients

Here’s a snapshot of some of the clients we’ve worked with.

Testimonials     Sector by Sector
Cushman and wakefield logo
FBI logo
GHCQ logo
Hg capital logo
KPMG logo
PwC logo
House of commons logo
University of Cambridge logo
NSPCC logo
Aviva logo
Google logo
Samsung logo
Novartis logo
LinkedIn logo
JDX logo
UN logo
ASOS logo
Amazon logo
HMRC logo
JPMorgan Chase logo
Netflix logo
Lloyds Bank logo
AstraZenica logo
Sky logo
Hg capital logo
“This training is profoundly practical and popular. People are really keen to attend and are able to use the tools successfully the next day.”
Lou Baran, Chief People Officer, H G Capital
Georgeson logo
“This stuff is dynamite. It’s stunning how well it works.”
Cas Sydorowitz, Head of Global Activism, Georgeson
UBS logo
“These skills have had a lasting impact on me. I’ve never forgotten them and use them all the time. Listening differently has given me a distinct advantage.”
Mike Dargan, Group Chief Information Officer, UBS
NSPCC logo
“You trained Claire yesterday and today she used the skills with a prospective donor. The result? £45,000! That’s a lot of children helped!”
Alison Pemberton, Head of Major Giving, NSPCC
BT logo
“Outstanding. Really thought-provoking and motivating. You made us think completely differently. I was left with 160 very happy guests.”
Claire Harris, Director of Field Sales, BT
BC partners logo
“The hostage scenario was the highlight of a phenomenally memorable day.”
Jane Bowring, Professional Development Director, BC Partners

Sector by Sector

Creative and Communication

  • BBC Studios
  • BT
  • Champions UK
  • LinkedIn
  • News UK
  • Publicis Groupe
  • Sky UK
  • Smyle
  • Warner Music UK
  • Wieden+Kenendy

Education and Publishing

  • Alan Turing Institute
  • Henley Business School
  • Penguin Random House
  • University of Cambridge
  • University College London
  • University of St.Gallen
  • University of Sheffield

Fundraising and Not for Profit

  • Alzheimer’s Society
  • Cancer Research UK
  • A Million Realities
  • Mind
  • National Housing Federation
  • Parkinson’s UK
  • Wellcome Trust
  • World Food Programme

Food, Drink and Events

  • Association of Event Organisers
  • Forgather
  • Richmond Events
  • GCA Events
  • IGD
  • Informa
  • Just Eat

Financial Services...

  • AMEX
  • Aviva
  • Bank of America
  • Bank of England
  • Barclays Bank
  • Brooks Macdonald
  • Capital International
  • Centre for Investor
  • Cevian Capital
  • Chartered Institute of Management Accountants
  • Chartered Institute for Securities & Investment
  • Cooper Parry Wealth
  • Hg Capital
  • The Institute of Financial Planning

More Financial Services...

  • ING
  • Invesco
  • J.P. Morgan Institutional Asset Management
  • Jupiter Asset Management
  • Legal & General
  • Lloyds Market Association
  • M&G
  • Ontario Teachers’ Pension Plan
  • Progeny Group
  • PwC
  • RBS
  • Schroders
  • St James’s Place
  • Standard Life
  • UBS
  • Wells Fargo Bank

Health and Pharma

  • B. Braun Medical
  • Celgene
  • Colten Care Ltd
  • European Pharmaceutical Market Research Association
  • NHS
  • Nitro Digital
  • Novartis AG
  • Wellcome Trust


  • Artesian Solutions
  • Cisco Systems
  • Databricks
  • Dell EMC
  • Elastic
  • Facebook UK
  • Hexagon
  • IBM
  • Kyan
  • LinkedIn
  • Nitro Digital
  • Qlik
  • SAS
  • Teradata
  • Ultimate Software

Leisure, Sport and Travel

  • England and Wales Cricket Board
  • English Institute of Sport
  • Enterprise Inns plc
  • Hilton Worldwide
  • Premier League
  • PMI
  • Sixt Rent a Car

Public Services

  • Department for International Trade
  • Health Education England
  • House of Commons
  • National Crime Agency
  • United States Office of Special Counsel

Professional Services and Consultancy

  • Capgemini UK
  • Collas Crill
  • Deloitte
  • Hays plc
  • JDX Consulting
  • Keystone Law
  • KPMG
  • LexisNexis
  • Mishcon de Reya
  • Newton Europe
  • Norton Rose Fulbright
  • Patience and Buchan
  • Quod
  • Shoosmiths
  • Strategy&
  • While & Case
  • Wolters Kluwer


  • ASOS
  • John Lewis Partnership
  • MoneySupermarket
  • P&G
  • Specsavers
  • Waitrose
  • Westland Horticulture
  • Wolverine Worldwide

Construction and Property Services

  • CALA Homes
  • Cushman and Wakefield
  • Briggs Equipment
  • Foxtons
  • Gerald Eve
  • Laing O’Rouke
  • The Property Academy
  • Robertson
  • Skanska UK

Science and Engineering

  • BAE Systems
  • Constain
  • Esso
  • ExxonMobil
  • Rentokil Initial
  • Westinghouse Electric Company
Profile of Philip Williams
Introducing our Hostage Negotiator Cell

Meet David Douglas

Investigation Head – Princess Diana death conspiracy theories

Click below to find out more about David and the hostage negotiators who run our white-knuckle live negotiations.

Meet the Institute Cell