Transform your communication skills with hostage negotiator
Richard Mullender
Our Courses
Our courses
We’re all taught to talk. Very few of us are taught to listen. And yet all effective communication starts with listening. Packed with fascinating exercises to help embed new skills, these courses redress the balance.
We’re running all our courses online until Covid restrictions are lifted.
“I’m looking to train my team”
L&D: Give your team The Listening Advantage with a corporate-fit course
Two-hour weekly sessions for four weeks
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“How can I help my workforce tackle re‑entry anxiety?”
HR: Give them all affordable Lockdown-Lifting Listening Skills
One hour a week, for six weeks
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“I’m self-funding, what's the best course for me?”
Give yourself The Listening Advantage on our Open Courses
Two-hour weekly sessions for four weeks
Learn MoreListen, Understand, Influence
What makes our courses different?
They're informed by the experience of British Government hostage negotiators. Expect 99% practical application, 1% theory.
Meet our negotiatorsWhat’s our training style?
Lots of practical exercises and role-play. Expect to be entertained, challenged and surprised.
See clients who’ve enjoyed itWhat do we expect from you?
The skills we teach give you access to a person’s mindset without their knowledge. This puts you in a privileged position to influence their actions.
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“This training is profoundly practical and popular. People are really keen to attend and are able to use the tools successfully the next day.”More from our clients
