We've worked with
We’re all taught to talk. Very few of us are taught to listen. And yet all effective communication starts with listening. Packed with fascinating exercises to help embed new skills, these courses redress the balance.
Looking for on-site team training, custom training, or an intensive weekend? Explore our comprehensive corporate training offering.
We’re running all our upcoming training courses as Virtual Workshops until the COVID-19 restrictions are lifted.
Looking to attend an open course in London or Manchester as an individual delegate? Or with a small group of colleagues?
We’re running all our upcoming open courses as Virtual Workshops until the COVID-19 restrictions are lifted.
What makes our courses different?
They are all taught exclusively by British Government hostage negotiators. Expect 99% practical application, 1% theory.Meet our negotiators
What’s our training style?
Lots of practical exercises and role-play. Expect to be entertained, challenged and surprised.Download our course guide
What do we expect from you?
The skills we teach give you access to a person’s mindset without their knowledge. This puts you in a privileged position to influence their actions.Learn more